トップイメージ

English

Shopping Guide

Shoping
Your order is shipped by Japan Post. We will notify you of the tracking number once your order is dispatched.
Shipping costs vary depending on the country of destination, the weight.

Payment
The amount payable for the purchase of product(s) is the total of the price each product and the shipping charge. Payment can be made with a credit card (VISA, MASTER, AMEX, JCB) or PayPal.
Please be noted that the customers are responsible for paying any customs duties (import tax, value-added tax, customs fees, etc.) in the country of receipt, if applied.

Replacement & Exchange
If you received a damaged, defective, or wrong item, please contact us. We are happy to send you the replacement at our expense right away.
If you want to exchange an item (only new, unopened) due to your personal preference, such as “I ordered a wrong item” or “The item is not what I expected”, please let us know what item you want to exchange. Then send the original item at your expense. Also, we charge you the postage for sending the exchanged item.

Others
1.The colors of the images might be slightly different from the actual products.
2.We will contact you immediately in case the item(s) you ordered is / are sold out and no more available, or shipping of the items is scheduled to be delayed for some time by the reason that the item(s) is / are temporarily not in stock



Privacy Policy

1. Definition of Personal Information
The personal information is any information that identifies a specific individual by name, residential address, phone number or e-mail address or the like. There may be cases that we ask the customers for the personal information in ordering or applying for special sales. If you do not agree with this policy, we request you not to provide us any personal information.

2. Secure Management of Personal Information
Personal information supplied by the customers is protected by chief administrator through an appropriate management system. To provide leakage, we impose strict limits on those who has access rights to our personal information database, and carry out necessary and appropriate supervision of the employees. Moreover, unauthorized access by external parties is prevented through t he implmentation of security measures. In case the personal information is shared with or entrusted to a third party, appropriate supervision will be carried out in order to maintain confidentiality.
Chief Administrator: Masashi Fujii (President)

3.Personal Information Disclosure & Correction
We will disclose or correct or delete the personal information without delay if you request, except in cases that the disclosure is likely to impede the proper execution of Nihon Kadosha's business, or is likely to harm your life, body, property or any other right or interest.

4. SSL
This website uses an encryption method called SSL (Secure Socket Layer) to ensure handling of all information provided, such as request for information material, and to prevent leakage.


Contact US
Please leave any comment or inquiry if any.
info@basement-tokyo.com

Our Physical Store
Our physical store is located on the in Tokyo Nakano-ku.
Everyone is welcome at our store. Please feel free to drop by when you have a chance to visit to Tokyo.

コメントする

名前

URL

コメント

お問合せ ご利用案内 ショップ案内

はじめてのお子様用タップシューズ
はじめてのタップシューズ
BASEMENT別注モデル
フラッグシップモデル K360

カレンダー
  • 今日
  • 店舗時短営業
  • 通販・店舗休業

SHOP営業時間:AM10:00-PM9:00

ページトップへ